How do I know if I have an authentic TH3© garment?
All TH3 garments come with genuine TEFLON© brand and LYCRA® brand hang tags, and there will
be a silver reflective TH3© logo printed on the garment.
How should I launder my garment?
You can launder your Teflon© fabric protector treated garment just like you would with your regular garments.
If your garment is light coloured, we suggest separating it from your dark garments to prevent dark colours
from staining it. Do not bleach or dry-clean garments with Teflon© fabric protector. Do not soak the garment
in water for extended periods of time. Nylon garments should be washed in cold water only.
How long does it take to deliver the goods?
Generally it takes 3 to 5 days to get through manufacturing, and an additional 1 or 2 days for local courier delivery.
International deliveries outside of Canada can take up to 1 week if sent by economy package. We will confirm
order details and colours with you before beginning.
What are your garment sizes?
These are the measurements of our garments when placed flat on the table. As a rule of thumb, find the closest
garment size that matches your favourite tank top or yoga pants.
If you are measuring your body, choose a garment size that is slightly smaller than your body so that the garment stretches
a little to fit snugly on you. Note that these measurements are only an average of different styles put
together, as each style will differ slightly in order to match the designed look.
|Tops, Vest||(measured in inches)
||XS ||S ||M ||L ||XL|
|Body Length (A) ||22¼ ||22¾ ||23¼ ||23¾ ||24¼|
|Chest Width at Armpit (B)||26 ||28 ||30 ||33 ||36|
|Waist Width (C) ||25 ||27 ||29 ||32 ||35|
||Hip Width (D) ||34 ||36 ||38 ||41 ||44|
|Long Pants in-seam (E) ||33 ||33 ||33 ||33 ||33|
|3/4 Pants in-seam ||21½ ||21½ ||21½ ||21½ ||21½|
|Shorts in-seam ||12 ||12 ||12 ||12 ||12|
What are your commitments to the environment?
We minimize the amount of wood we consume by using fewer paper products. We only use one small plastic bag to
keep the garment dry and clean and use one recyclable cardboard box for easy shipping and storage. We
don't use polystyrene or CFC products during the manufacturing process and we don't use hazardous chemicals during
the manufacturing of our signature fabric. Our waste fabric trimmings are sent to be recycled into alternate
products and are kept out of landfills.
What is the payment method?
If you are purchasing from an existing online platform, please follow the instructions of that platform.
Otherwise, we accept payment via electronic wire transfer, cash payment, or AliPay for our select Asia customers.
Should I inspect the goods that are delivered to my home?
Yes, for home deliveries we recommend that before you sign the delivery receipt, you should open the
package in front of the
delivery person to inspect the quality and the quantity received. If they are not correct, tell the delivery person
to return the package to sender at no charge, without signing the receipt. Immediately contact us about the incident
with your order number.
What is your Exchange Policy?
Products can be exchanged if there is a quality problem. Products must be in new and clean condition
with all hangtags and labels intact in their original state. The original purchase receipt must be provided
and the exchange must be made within 7 days of purchase.
The difference will not be returned if the price of the exchange product is lower than the original product.
Intimate wear, inner wear, socks and altered products cannot be exchanged.